Frequently Asked Questions
Everything you need to know about Bobo's gourmet treats.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping to ensure your snacks arrive as fresh as possible.
Are Bobo's products allergen-friendly?
We take food safety seriously. While many of our products are nut-free and gluten-free, please check the specific ingredient list on each product page for detailed allergen information.
Do you offer international shipping?
Currently, we only ship within the United States and Canada to ensure the quality and freshness of our food products during transit.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or is incorrect, please contact us within 48 hours for a full refund or replacement.
How should I store my Bobo's treats?
To maintain maximum freshness, we recommend storing our products in a cool, dry place. Once opened, keep them in an airtight container.
Can I track my delivery in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.